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Help_Refund

FAQ about "Refund"

Type of repayment

The refund is always made to the payment method specified when ordering. In case of prepayment, we ask you to provide us with your bank details.

Duration of repayment

The refund will be made after receipt of the return, but no later than 14 working days.

Reduction of the credit

In order to receive the full order value back, the goods must be completely intact and in mint condition. If the products are used or even damaged, markenkoffer.de reserves the right to withhold a part of the refund. 
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