FAQ about "Refund" Type of repayment Type of repaymentThe refund is always made to the payment method specified when ordering. In case of prepayment, we ask you to provide us with your bank details. Duration of repayment Duration of repaymentThe refund will be made after receipt of the return, but no later than 14 working days. Reduction of the credit Reduction of the creditIn order to receive the full order value back, the goods must be completely intact and in mint condition. If the products are used or even damaged, markenkoffer.de reserves the right to withhold a part of the refund.