Tax-Free Shopping – How It Works

Tax-Free Shopping for Customers from Non-EU Countries

Do you live outside the EU? Then you can shop VAT-free at Markenkoffer!

  • Provide your residence: Be sure to enter your address outside the EU as the billing address when ordering.
  • Full price at payment: You initially pay the regular price including VAT.
  • Receive a refund: As soon as we receive the export certificate stamped by customs, we will refund the VAT to you.

📄 Important export certificate:

To get the tax refunded, you need the form:

“Export and Recipient Certificate for VAT Purposes”

Download here

📌 Please note:

  • The goods must be exported from the EU within 3 months of the purchase date.
  • Without proof, a VAT refund is not possible.

ℹ️ More information on the German customs website


Delivery to Switzerland, Norway & Great Britain

Orders to these countries are automatically VAT-free – you pay the net price directly.

📦 Important note:

  • When delivering to these countries, customs duties & import taxes may apply.
  • You pay these fees directly to the shipping company upon delivery.

ℹ️ For more detailed information, please contact the customs authority of your country.